beh anzitutto alcuni prodotti di marca sono fabbricati in cina...e non è una truffa
cmq, dallo stesso sito dmlights.com, ecco le istruzioni della "return policy"
Return Policy
Products that are in stock, can be returned without additional return costs if they are returned undamaged, unused and in their original undamaged package. Refer to the chapter “Instructions for returns” on how to return ordered goods.
Products that are not in stock, can in some cases not be returned. We sell exclusive design lighting material, these are ordered according to the personal taste and preferences of the customer. Lighting products are often only produced when ordered, which makes them to be considered as custom-made. If you are uncertain that your goods are eligible for return, please enquire via email. Generally, if it concerns a stock article or frequently sold article, we accept returns. Caution: returns are not allowed without our prior written permission.
Instructions for Returns
- Submit your detailed and motivated intention for returning goods within 7 days after reception of the goods, counting from the day the goods have been delivered to the agreed delivery address. In your enquiry, please include your (company) name and contact details, the products and quantities you wish to return, the respective invoice number and your bank account number. If you have a non-Belgian bank account, please mention your IBAN bank account number and SWIFT code.
- We will study your request to see if they match our conditions and requirements for returns, and will notify you of our decision. Upon approval of your return request or a part of it, we will give you the return address in Belgium to which the goods must be shipped.
- Ship the goods at your expenses and risk to the return address you have received. All goods must be shipped in an undamaged, unused state and in their original undamaged package.
- When we receive your returned goods, we will scrutinize them to see if they match our conditions for returns.
- If the returned goods comply with the conditions of our return policy, we will refund you.
- If the retunred goods do not comply with the conditions of our return policy, they will remain your property, and you are responsible for arranging a pick-up of the goods within 2 weeks after our notification of disapproval of return. If you wish, we can arrange shipment of the goods at your expense with an external transportation company.
ti danno, cioè, la possibilità di spedirgli indietro i prodotti che non dovessero essere di tuo gradimento e ti ridaranno i soldi, a patto che le confezioni siano integre.
